The thought of losing special memories off a phone is very stressful, James and the team made this whole process very stress free – right from the get go when 3 other companies had advised it was un-recoverable they calmly took the job in hand and kept me across progress. They sounded positive right from the start that they could deliver on the job and they did! James is a miracle worker and the cost of returning irreplaceable memories – is priceless. Thanks so much Mel D
Here’s an uncensored list of what previous customers have thought you should know…
From the moment I thought my life had ended when my hard drive died the team at Digital Recovery were helpful, confident and made me feel at ease that there was a chance my data could be rescued. James was extremely quick at giving us a quote, figuring out what the issue may have been and then he gave me the good news as soon as he found out that my data was able to be recovered which took a huge weight off of my shoulders. They are very professional, knowledgeable, fast, have great communication and are life savers. Everyday heroes! Can’t thank you enough.
I was two weeks out from finishing uni when my external hard drive (which had all of my uni work including all of my portfolio work on it) stopped being recognised after my computer froze. And I am a complete idiot who didn’t have my work saved anywhere else! I was incredibly stressed out and actually called a competitor of Digital Recoveries, but they failed to show any concern or even call me back. So, it was such a relief when I called Digital Recovery and talked to Darren. He helped me to organise everything, including postage and what hard drive I should purchase next. Once my hard drive arrived with James in Hamilton the next day, I was sent regular messages with updates, which really helped to ease the dread I was constantly carrying around. James was amazing, even staying late to set up my hard drive so I would have it back in time to meet my deadlines. Wonderfully I got back 100% of my data and received a student discount. I couldn’t recommend Digital Recovery enough!
Our daughter Jasmine lost all of her year 13 design work on her USB after loaning it to a friend. To make matters worse, the last backup that she did had failed, leaving her without any fallback position. From our very first contact with James at Digital Recovery, we felt like we were dealing with a real person rather than an auto reply. He responded promptly to all of our messages and gave us the confidence that the data recovery was in good hands. Within 24 hours of arrival in Hamilton James had examined the USB and was fairly confident that many of the files could be recovered. You can imagine how happy Jasmine was when she received her files back on a new USB and was able to confirm that all of her files had been recovered Thank you so much for a very professional and cost efficient service. We particularly appreciated the student discount that she received and would have no hesitation in recommending this service to others who find themselves in a similar position.
I can’t recommend this company enough! Fast service, great communication and a fair price. Everything they say on their website is true! Just brilliant! Thanks for basically recovering my life work!
I was caught in a situation of having my external back up not wanting to back up ! I was at a loss as to what to do, so being part of the Apple Cult, I went to the Istore in Takapuna. They had no hesitation whatsoever in recommending Digital Recovery. I called them and told them of my plight. From the first encounter with them, I have nothing but praise. They, Darren and James went out of their way to fix my problem, by recovering all 18, 674 photos and video’s. I cannot thank them enough for their courteous and professional attitude towards their clients. 10 out 10 guys, and thank you again.
When my desk top computer died several years ago, I upgraded to a laptop I kept my hard drive for safe keeping even though I was told by a computer technician it no longer worked. All my family photos and some work documents that were not saved in the company server were on the old hard drive. I heard about data recovery and rang a couple of places in Auckland but was astounded at the pricing levels, so when a friend recommended a company called ‘Digital Recovery’ I thought I would give them a call. They quoted a price nearly 50% cheaper and did the job well, my wife is happy that she has the family photos back . I have no hesitation to recommend the guys at Digital Recovery for the recovery of your data.
We use Digital Recovery exclusively for our high level data recovery requirements. We have found their quality of service, turnaround time and most importantly success rate to be excellent.
Banx Systems has used the services of Digital Recovery for the past four years and now operate as an Auckland (North Shore) based Agent dealing directly with Darren & James on behalf of their Auckland customers. We have always found Digital Recovery to be the best value for money data recovery service we have used, providing not only very reasonable and fair rates but also great friendly & efficient service.
We have computer repair workshops in Orewa and Warkworth and have been using the data recovery service provided by Digital Recovery for more than 5 years. We tend to send quite difficult jobs to Digital Recovery and they have always risen to the challenge. An assessment is always provided first and if the recovery is then undertaken, we have found the success rate to be very high. They provide updates to us as a job progresses which we can then pass on to our customer. This is particularly appreciated as dealing with potentially lost data can be very upsetting. We have always found James and Darren very professional to deal with and appreciate the personal touch of Darren calling in to see us on a regular basis.
Digital Recovery are a professional, efficient and effective data recovery specialist. We have had many different types of recovery requests and not once have DR failed to deliver. If the data is recoverable you can trust James and Darren to recover it. From Micro SD cards to enterprise hard drives in RAID, DR have been able to assist our clients every time. If you need professional data recovery services, I highly recommend DigitalRecovery.
The reality of having a corrupt drive was devastating. Photos of family and friends, documents and accounts for my business had not been properly backed up and seemed to be lost. James from Digital Recovery replied quickly to my enquiry, explained the service fully and was very pleasant to deal with. Miraculously the data was recovered and returned to me swiftly. I cannot thank him enough for helping me.